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FAQs
  • Content Publishing & Editing
  • Privacy & Data
  • Other Questions
FAQs

Content Publishing & Editing

1.Q:Why does my post fail to upload with an "Upload Failed" message?

1.A: Please check your internet connection and ensure the image/video size is within limits(recommended single file <500MB). If the issue persists, restart the app or update to the latest version.


2.Q: Why was my post removed after publishing?

2.A: Your post may have been removed due to violations of our content guidelines during moderation. For detailed posting rules, please refer to our User Agreement.

FAQs

Privacy & Data

1.Q: How do I set a post to "Followers Only"?

1.A: While editing, select "Audience" → Choose "Followers Only" before publishing.


2.Q: How do I freeze my account if it’s hacked?

2.A: Immediately email [email protected] with your registered email/phone and ID proof. We will lock the account for you.

FAQs

Other Questions

1.Q: How do I freeze my account if it’s hacked?

1.A: Immediately email [email protected] with your registered email/phone and ID proof. We will lock the account for you.Please kindly wait, we will respond to your issue within 24 hours.